It is always nice to receive that “glowing” email after you finish a job, here is just one (of many) we received from our client Maggie we would like to share with you all.
“‘Hello Sally and Andrew, thought you might like to know I have recommended you to the company who manage another property we have.
As you know I really appreciate dealing with such a professional and friendly team, it reduced the stress for us a lot.
You run a very professional business and team, from prompt quotes done almost on the spot via IPad, excellent management of staff with supervisors who rove around to check on work or staff, also using on the spot technology to identify colour codes thus timely outcomes.
We found your company to be of exemplary standard compared to the current tradesperson previously used who were significantly more expensive and we were dissatisfied with the standard of work performed.
Hatwell Painting went above and beyond with the work quoted, they took great pride in their work, were timely, reasonably priced and friendly. This significantly reduced our stress levels working with such a professional team and would have contributed to the final outcome ie a sale well above what we thought was an optimistic reserve.
On a personal level it was also delightful and it took me by surprise when the supervisor actually wished us well with the sale of the property and genuinely showed interest in the property looking its best for the occasion. A small and personal thing but it made such an impact. I have since recommended the company to several people looking to renovate as well”.